Frequently Asked Questions
Find instant answers to common guest questions regarding reservations, room amenities, pool access, and casino rules.
What are the standard Check-In and Check-Out times?
Standard check-in time is 02:00 PM and check-out time is 12:00 PM. Early check-in or late check-out is subject to availability and can be requested with reception.
Where is Hotel Vishuwa located in Birgunj?
Hotel Vishuwa is located on Bypass Road, Vishuwa – 15, Birgunj, Nepal. It is 4 km from Raxaul India border customs checkpoint and 20 km from Simara Airport.
Is high-speed Wi-Fi available across the hotel?
Yes, complimentary high-speed Wi-Fi is provided throughout all guest rooms, dining halls, poolside lounge, and conference venues.
Do you offer airport or border pickup assistance?
Yes, pickup and drop services for Simara Airport or Raxaul Railway Station can be arranged upon advance enquiry with our reception desk.
What are the rules for Casino Vishuwa?
Casino Vishuwa operates 24/7. Entry is restricted to adults (21+ years) with valid government photo identification.